an ISO 9001-2000 Registered Company

   

24 Hour Emergency Service and Repair


     We presently maintain offices in East Hartford, Connecticut; Boston, Massachusetts; and Princeton, New Jersey. With these strategic locations, Alert Scientific is able to provide prompt service – at reasonable rates – anywhere from New England through the Mid-Atlantic region.
Alert Scientific’s regional service centers offer our clients the choice of repairs performed either on site or in one of our shops. In most cases, we can offer temporary use of one of our loaner ultra-low temperature freezers during extensive repairs.
Types of equipment that Alert Scientific services range from ultra-low temperature freezers (-80oC to -150oC), red cell and blood plasma freezers, cryobaths, CO2 incubators, cryostats, and lyophilizers to various types of environmental chambers, centrifuges, tissue processors, and spectrophotometers. Aside from repair service, ASI technicians install CO2 and LN2 backup systems, equipment monitoring/alarm systems, and voltage regulators. We can also provide complete installation and start-up of environmental rooms, walk-in refrigerators, and freezers. Electrical safety certifications – such as current leakage, ground load integrity, and receptacle integrity verification – are also available.
Continual formal service training is given to technicians by most of the equipment manufacturers and distributors whose products we service. We use only the highest quality tools. Moreover, diagnostic equipment is certified annually to N.I.S.T. Standards. Alert Scientific has grown to become one of the foremost authorized instrument service companies in the industry.
The priceless value placed on the preservation of research samples and materials must be supported with regular care and attention to the maintenance of the governing equipment. Alert Scientific’s efforts are directed toward maintaining the highest level of reliability of this equipment. We have a reputation of broad accessibility and prompt, courteous, expert services.
Alert Scientific is proud to provide continuing service to some of America's most prestigious medical schools, hospitals, pharmaceutical companies, and research institutions. Our entire team will work hard to ensure that you are satisfied with your decision to use Alert Scientific.